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The following section is from the NexusEQ website, http://www.nexuseq.com/articles/index.html?subaction=showfull&id=1047702558&archive=&start_from=&ucat=& .
Writings on Emotional Intelligence: Theory, Measurement, and Application
from the Health, Emotion, and Behavior (HEB) Laboratory
Department of Psychology
Yale University
Professor Peter Salovey, Director

Emotional Intelligence Theory

Salovey, P., & Mayer, J.D. (1990). Emotional intelligence. Imagination, Cognition, and Personality, 9, 185-211.

Mayer, J.D., Salovey, P., Gomberg-Kaufman, S., & Blainey, K. (1991). A broader conception of mood experience. Journal of Personality and Social Psychology, 60, 100-111.

Mayer, J.D., & Salovey, P. (1993). The intelligence of emotional intelligence. Intelligence, 17, 433-442.
Salovey, P., Hsee, C., & Mayer, J.D. (1993). Emotional intelligence and the self-regulation of affect. In D.M. Wegner & J.W. Pennebaker (Eds.), Handbook of mental control (pp. 258-277). Englewood Cliffs, NJ: Prentice-Hall.

Salovey, P., & Mayer, J.D. (1994). Some final thoughts about personality and intelligence. In R.J. Sternberg & P. Ruzgis (Eds.), Personality and intelligence (pp. 303-318). Cambridge, England: Cambridge University Press.

Mayer, J.D., & Salovey, P. (1995). Emotional intelligence and the construction and regulation of feelings. Applied and Preventive Psychology, 4, 197-208.

Mayer, J.D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey & D. Sluyter (Eds.), Emotional development and emotional intelligence: Implications for educators (pp. 3-31). New York: Basic Books.

Mayer, J.D., Salovey, P., & Caruso, D. (2000). Competing models of emotional intelligence. In R.J. Sternberg (Ed.), The handbook of intelligence (pp. 396-420). New York: Cambridge University Press.

Salovey, P., Bedell, B., Detweiler, J., & Mayer, J.D. (2000). Current directions in emotional intelligence research. In M. Lewis & J.M. Haviland-Jones (Eds.), Handbook of emotions (Second Edition, pp. 504-520). New York: Guilford Press.

Mayer, J.D., Salovey, P., & Caruso, D. (in press). Emotional intelligence as Zeitgeist, as personality, and as a mental ability. In R. Bar-On & J.D.A. Parker (Eds.), The handbook of emotional intelligence. New York: Jossey-Bass.

Salovey, P. (in press). Emotional intelligence. In D. Levinson, J. Ponzetti, & P. Jorgensen (Eds.), Encyclopedia of Human Emotions. New York: Macmillan Publishing.

Salovey, P., Woolery, A., & Mayer, J.D. (in press). Emotional intelligence: Conceptualization and measurement. In G. Fletcher & M. Clark (Ed.), The Blackwell handbook of social psychology. London: Blackwell.

Measurement of Emotional Intelligence

Mayer, J.D., DiPaolo, M., & Salovey, P. (1990). Perceiving the affective content in ambiguous visual stimuli: A component of emotional intelligence. Journal of Personality Assessment, 54, 772-781.

Salovey, P., Mayer, J.D., Goldman, S., Turvey, C., & Palfai, T. (1995). Emotional attention, clarity, and repair: Exploring emotional intelligence using the Trait Meta-Mood Scale. In J. Pennebaker (Ed.), Emotion, disclosure, and health (pp. 125-154). Washington, DC: American Psychological Association.

Mayer, J.D., Salovey, P., & Caruso, D. (1997). The Emotional IQ Test. Needham, MA: Virtual Knowledge. [Multimedia CD-ROM]

Mayer, J.D., Caruso, D., & Salovey, P. (1999). Emotional intelligence meets traditional standards for an intelligence. Intelligence, 27, 267-298.

Mayer, J.D., Salovey, P., & Caruso, D. (in press). Selecting a measure of emotional intelligence: The case for ability scales. In R. Bar-On & J.D.A. Parker (Eds.), The handbook of emotional intelligence. New York: Jossey-Bass.

Applications of Emotional Intelligence

Goldman, S.L., Kraemer, D.T., & Salovey, P. (1996). Beliefs about mood moderate the relationship of stress to illness and symptom reporting. Journal of Psychosomatic Research, 41, 115-128.

Salovey, P., & Sluyter, D. (Eds.) (1997). Emotional development and emotional intelligence: Implications for educators. New York: Basic Books.

Salovey, P., Bedell, B.T., Detweiler, J.B., & Mayer, J.D. (1999). Coping intelligently: Emotional intelligence and the coping process. In C.R. Snyder (Ed.), Coping: The psychology of what works (pp. 141-164). New York: Oxford University Press.

Caruso, D., Mayer, J.D., & Salovey, P. (in press). Emotional intelligence and emotional leadership. In R. Riggio & S. Murphy (Eds.), Multiple intelligences and leadership. Mahwah, NJ: Lawrence Erlbaum Associates.

Pizarro, D.A., & Salovey, P. (in press). On being and becoming a good person: The role of emotional intelligence in moral development and behavior. In J. Aronson & D. Cordova (Eds.), Improving academic achievement: Impact of psychological factors on education. San Diego: Academic Press.

Salovey, P., Mayer, J.D., & Caruso, D. (in press). The positive psychology of emotional intelligence. In C.R. Snyder & S.J. Lopez (Eds.), The handbook of positive psychology. New York: Oxford University Press.

Salovey, P., Stroud, L.R., Woolery, A., & Epel, E.S. (in press). Perceived emotional intelligence, stress reactivity, and symptom reports: Further explorations using the Trait Meta-Mood Scale. Psychology and Health.

This ends the section from NexusEQ.

The following section is from the O’Reilley-Safari Books Online website, http://safari.oreilly.com/0130087580/app03 .

Annotated Bibliography

Stephen Barr . "Sometimes a Great Notion" CFO (May 1998): 41–50. This is a valuable overview of some of the recent training and development endeavors being undertaken by companies on behalf of their financial executives. It covers a wide spectrum of companies and situations, from Procter & Gamble's Finance College to TRW's alliance with the Fuqua School of Business in developing a five-day training seminar called creating strategic partnerships. The article does not go into great detail on competencies or their development, but it clearly highlights the major investment that organizations are making to develop their financial executives as potential leaders—and initiators of change—at their organizations.

Henry A. Davis and Frederick C. Militell, Jr. The Empowered Organization: Redefining the Roles and Practices of Finance (Morristown, NJ: Financial Executives Research Foundation, 1994). This is one of the first books published to explore the changing role of the financial executive in organizational life. With an emphasis on defining a new paradigm for financial work—including teamwork, information sharing, empowerment, and managing by values—the research examined the practices of nine major organizations committed to getting their financial executives out of their "silos" and integrated into their company's businesses. Although the study focused on new behaviors and set the stage for new expectations, it did not examine the development process or skills that financial executives required to meet those challenges. W. L. Gore participated in this study. Because of Gore's earlier participation and the accolades it recently has received for consistently being one of the best companies to work for in America, the researchers selected Gore as a participant in this current research.

S. Ghoshal and C. Bartlett . The Individualized Corporation: A Fundamentally New Approach to Management (New York: HarperCollins, 1997). Based on six years of research and interviews with hundreds of executives from organizations such as Asea Brown Boveri, Intel, General Electric, and Unilever, this book provides tremendous insight into the importance of the individual as the driver of value creation. According to the authors, corporate leaders must recognize that human creativity and individual initiative are their most important sources of competitive advantage in today's global market arena. This book was important in helping the researchers select companies for this study, such as Unilever, because it laid the groundwork for the next logical question: How do these leading organizations encourage and develop the requisite competencies to make the individualized corporation a working reality?

Daniel Goleman . Working with Emotional Intelligence (New York: Bantam Books, 1998). Daniel Goleman is considered the leading authority on emotional intelligence and emotional competencies. Emotional intelligence—how well we manage ourselves and our relationships—is a better predictor of job success than intelligence. Emotional competencies are characteristics and capabilities that are based on one's under lying emotional intelligence. It is mastery of these competencies that distinguishes star performers in any field, and the higher up one goes in an organization, the more important emotional intelligence becomes. Emotional intelligence may be improved at any stage in one's career, and Goleman offers guidelines for training in emotional competencies. He also discusses the value of an emotionally intelligent organization.

Daniel Goleman . "What Makes a Leader?" Constructor (May 1999): 14–26. This article is an excellent introduction for those seeking a shorter version of Goleman's book and a summary of the competencies he identifies as most important for leadership success. Its main theme is simple: IQ and technical skills are important, but emotional intelligence is the sine qua non of leadership.

Thomas Gordon . Leadership Effectiveness Training: The Foundation for Participative Management and Employee Evolvement (New York: G. P. Putnam's Sons, 1977). Now in its twenty-first printing, this book is clearly a classic on the interpersonal leadership skills necessary for making participative management—employee participation and involvement in problem solving and decision-making—a reality for organizations. Today, nearly 10,000 managers and supervisors attend the LET workshop, based on the book, annually. This book is included here because it is core to the leadership development approach at W. L. Gore. In fact, all associates at Gore are required by the CEO to attend a LET workshop as part of their leadership development.

Micheline Maynard . The Global Manufacturing Vanguard: New Rules from the Industry Elite (New York: John Wiley & Sons, 1998). This book focuses on a group of companies that the author refers to as the "global manufacturing vanguard." These companies are setting new industry standards by combining clearly conceived processes, leading-edge technology, and seamless people management emphasizing values, courageous leadership, and innovative directions. Its focus is on global managers and the skills and competencies it takes to make a competitive difference. Highly related to our study, the book places a great deal of emphasis on the leadership practices at Dana Corporation.

Mark Nevins and Stephen A. Stumpf . "21st Century Leadership: Redefining Management Education." Business Strategy, no. 16 (third quarter 1999): 41–51. This article, published in Booz-Allen & Hamilton's monthly strategy journal, sets the stage for the leadership competencies required for the twenty-first century. Besides Goleman's work, it is one of the few references that actually articulates these competencies, from strategic focus and vision to flexibility and adaptability. It also suggests a new management education framework to make them a reality for organizations. For example, it emphasizes the importance of getting leaders to teach other leaders, one of the main themes brought out in this research and especially highlighted by the case of Bristol-Myers Squibb. The article is an excellent addendum to our research and its findings.

Price Waterhouse Financial and Cost Management Team. CFO: Architect of the Corporation's Future (New York: John Wiley & Sons, 1997). Based on research with over 300 CFOs from around the world and subsequently published by the Conference Board, this book presents a vision for what is possible when finance changes its focus from a force of control and reporting to one of leading change initiatives and becoming real partners with the organization's CEOs (and businesses). The book was inspirational to us in highlighting the importance of leverage competencies as one of the areas that needed the most attention by CFOs to make this new vision a reality. Moreover, it suggested that the development of such competencies was perhaps one of the areas most neglected by CFOs.

Lyle M. Spencer and Signe M. Spencer . Competence at Work: Models for Superior Job Performance (New York: John Wiley & Sons, 1993). The authors describe in detail a rigorous methodology for job competence assessment. They provide a competency dictionary for 21 competencies that have been found to differentiate superior from average job performance in a variety of fields. The book outlines generic competency models for technicians and professionals, salespeople, helping and human service workers, managers, and entrepreneurs. Applications of their work to recruitment, assessment, selection, succession planning, career path development, performance management, training and development, and competency-based pay are all described. This book is especially valuable for HR professionals.

This ends the section from O’Reilly-Safari.

For an extensive bibliography on Emotional Intelligence, click for Part 1, Part 2 or Part 3 .